Plena Privacy Policy
1. Who we are
Plena is provided by Meroviq. For privacy questions, contact plena@meroviq.com.
2. Information processed by Plena
| Category | Examples | Where it is processed |
|---|---|---|
| Planner data | Plan titles, notes, dates, recurrence rules, reminders, categories, checklist items, completion history, favorites, and app settings. | Stored primarily on your device in Plena’s local app storage. |
| Attachments | Photos and PDF files you attach to plans. | Stored in app-private local storage unless you deliberately export or back them up. |
| Location information | Your current location when requested, selected place coordinates, favorite places, arrival/departure geofence settings, and radius. | Processed on the device and by operating-system location/geocoding services as needed. Plena does not upload this data to a Meroviq location server. |
| Voice input | Speech you choose to dictate and the recognized text. | Handled through operating-system speech recognition. Depending on device settings and capability, the OS provider may process speech on-device or through its own service. Meroviq does not operate the speech-recognition service. |
| Backup data | Planner data and, if selected, attachments inside a Plena backup file. | Plena creates the backup on your device. If you save it to iCloud Drive, Google Drive, OneDrive, or another file provider, that provider stores and processes the file under its own terms. |
| Purchase and trial state | Trial start/observation timestamps, product identifier, purchase status, restoration result, and local entitlement state. | Trial and entitlement state are maintained locally. Apple App Store or Google Play processes the purchase and store account. Meroviq does not receive your full payment-card details. |
| Support email | Information you choose to send through Contact Us. | Processed only if you choose to send email to plena@meroviq.com. |
3. Information Plena does not require
Plena does not require a Meroviq account, sign-in, contacts access, advertising profile, or a Meroviq cloud synchronization account. Plena is not designed to sell personal information or use planner content for targeted advertising.
4. Device permissions
Permissions depend on the features you choose and the operating system version. Plena may request:
- Notifications / alarms — to deliver scheduled reminders. Android may also expose system settings for prominent or full-screen alerts.
- Location — only when you use current-location or location-based alert features. Background location or geofencing behavior, where used, is subject to OS controls.
- Microphone / speech recognition — when you choose voice input.
- Files / photos — when you select an attachment, import a plan or backup, or export/save a backup through the system picker.
You can change permissions in device settings. Denying a permission disables the related feature but should not prevent unrelated planner features from working.
5. Maps and geocoding
Plena uses map data based on OpenStreetMap and may use operating-system geocoding services to turn coordinates into place names. When a map is displayed, the configured map-tile service can receive ordinary network request information such as your IP address and the map tiles requested. Requested tiles can correspond to the area shown on screen. These providers operate under their own privacy policies.
6. Backup and external file providers
Backup and restore use the operating system’s document/file picker. Plena does not automatically upload backups to a Meroviq server. If you choose a cloud file provider, that provider may receive the backup file and related account/device metadata. Plena cannot control the provider’s retention, synchronization, security, or deletion practices.
7. Purchases
Plena Pro is sold through Apple App Store or Google Play. The store processes payment credentials, billing information, taxes, refunds, and store-account purchase history under its own terms. Plena receives only the information needed on the device to determine whether the product is available, purchased, or restorable. Plena does not operate a cross-platform purchase account.
8. How information is used
- to create, display, repeat, complete, search, import, export, and back up plans;
- to schedule time-based and location-based reminders you configure;
- to display maps and place names when you use location features;
- to process voice input you initiate;
- to determine local trial and Plena Pro entitlement state;
- to respond if you email us.
9. Sharing and disclosures
Meroviq does not sell planner data or share it for cross-context behavioral advertising. Information can be sent to a third party when you deliberately use a feature that relies on that party, including Apple or Google store services, operating-system location/speech/geocoding services, map-tile services, a file provider you select, an external calendar, a share-sheet recipient, a browser, or an email provider.
We may disclose information we actually hold, such as a support email, if required by law or when reasonably necessary to protect rights, safety, and security.
10. Retention and deletion
Local planner data remains until you delete it, clear app data, or uninstall Plena, subject to operating-system behavior. Trash items may be retained locally for the period provided by the app before permanent deletion. External backup files remain wherever you saved them until you delete them there.
If you email us, we may retain the correspondence as needed to handle the request and comply with applicable law.
11. Security
Plena uses app-private local storage for its database and attachments and creates encrypted Plena backup files. Device security, file-provider security, and any backup password you choose also affect protection. No storage or transmission method can be guaranteed to be completely secure.
12. Your choices and rights
You can choose whether to grant optional permissions, use location or voice features, create external backups, or purchase Plena Pro. You can delete planner content inside the app and remove external backups from the provider where you stored them.
Depending on where you live, you may have rights concerning personal information Meroviq actually holds, such as support correspondence. Contact plena@meroviq.com.
13. Children
Plena is a general productivity app and is not designed to collect personal information from children through a Meroviq account or social service. If you believe a child has sent personal information to Meroviq by email, contact plena@meroviq.com.
14. Changes
We may update this Privacy Policy as Plena changes. The current version and effective date will be posted on this site. Where required, material changes will receive additional notice.
15. Contact
Meroviq
Email: plena@meroviq.com